Our Customer Experience team aim to respond to your enquiry within 1-3 working days.
We do respond to all emails in the order that they are received and to help us respond as quickly as possible we kindly ask you to not send multiple emails relating to the same enquiry. Please be assured that we have received your enquiry and we will get back to you.
Our order system is automated and therefore we are unable to fulfil any order cancellation or amendment requests.
Refunds are processed within 14 working days following the receipt of your returns parcel.
You can find our opening times and how to get in touch with us by clicking on Contact Us.
I'd like to return an item
What are my payment options?
My lights are not working
How to connect my lights
Which transformer for my lights?
How to test your solar lights