We are sorry to hear that your recent order is not suitable for your needs.
You can return any item to us for a refund within 30 days of receiving your original order, as long as it’s in a resellable condition.
Please complete the form here to receive a printable returns form. If you cannot print the form or have no access to a printer please click here to contact our Customer Experience team who will be happy to help.
If you are experiencing trouble with a solar product, click here to view our troubleshooting guide to help get your lights back up & running as soon as possible.
Please note, all returns are made at your cost. The goods are your responsibility until they reach our warehouse & we recommend you use a tracked service that offers proof of postage.