We are sorry to hear that your recent order is not suitable for your needs.
You can return any item to us for a refund within 60 days of receiving your original order, as long as it’s in a resealable condition. Please click here to print a returns form. If you cannot print this form or have no access to a printer please click here to contact our Customer Experience team who will be able to supply a returns authorisation number (RAN). Your order must be returned with either a completed returns form or RAN written on the outside of your parcel.
Please note, all returns are made at your cost. The goods are your responsibility until they reach our warehouse and we recommend you use a tracked service that offers proof of postage.